1. The program
Legacy Health Insurance (“Legacy Health Insurance,” “we,” “us,” or “our”), operated by Legacy Health Insurance Advisors Agency, offers a text messaging (SMS/MMS) program for current customers and applicants who opt in. Through the program we send account and policy updates, enrollment and renewal reminders, appointment and consultation reminders, and customer-care replies to questions you send us.
This is a first-party customer-care program about your own relationship with Legacy Health Insurance. It is not marketing, lead generation, or advertising, and we do not send promotional messages on behalf of third parties.
2. How you opt in
You join the program by submitting your mobile number and checking the unchecked consent box on our sign-up form, or by providing express written or verbal consent during enrollment or a service interaction. Your consent to receive text messages is not a condition of purchasing any product or service.
3. Message frequency
Message frequency varies based on your account activity, enrollment periods, scheduled appointments, and the questions you send us. You may receive recurring messages.
4. Cost
Message and data rates may apply. Legacy Health Insurance does not charge for the messages, but your mobile carrier’s standard message and data rates may apply depending on your plan. Please contact your wireless provider for details about your plan.
5. Getting help — reply HELP
For help at any time, reply HELP (or INFO) to any message, or contact us directly:
You can also reach us at support@legacyinsuranceadvisors.net or (888) 802-4758.
6. Cancelling — reply STOP
You can cancel at any time by replying STOP (or CANCEL, UNSUBSCRIBE, END, or QUIT) to any message. After you send one of these keywords, we will send a final confirmation and you will not receive further program messages unless you opt in again.
To rejoin later, reply START or sign up again on our website.
7. Confirmation message
When you opt in, you will receive a one-time confirmation message:
8. Eligibility
To join, you must be at least 18 years old, a resident of the United States, and the account holder or an authorized user of the mobile number you provide. You are responsible for notifying us if you change or give up that number.
9. Supported carriers & delivery
Delivery is subject to your mobile carrier’s coverage and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
10. Privacy
Your privacy matters. Information you provide when you opt in — including your mobile number — is handled as described in our Privacy Policy. Mobile opt-in information and phone numbers are never shared with or sold to third parties or affiliates.
11. Changes to these terms
We may update these terms from time to time. Material changes will be posted on this page with a revised effective date. Your continued participation after changes take effect constitutes acceptance of the updated terms.
12. Contact us
Legacy Health Insurance Advisors Agency
5703 N Andrews Way, Fort Lauderdale, FL 33309
Email: support@legacyinsuranceadvisors.net
Phone: (888) 802-4758